Help Center

Everything you need to know about using Toolkito. Can't find the answer you're looking for? Check out our Contact Support page.

General

What is Toolkito?

Toolkito is an all-in-one suite of web-based utilities designed to help you manipulate PDFs, compress images, convert videos, and more—all from your browser without installing any software.

Are my files secure?

Absolutely. We process files securely and automatically delete them from our servers immediately after your processing is complete. We do not use your files to train AI models.

Is there a file size limit?

Free users can upload files up to 10MB for most tools. Pro users enjoy significantly higher limits (up to 500MB depending on the tool) for heavy-duty processing.

Billing & Pro

How does the Pro subscription work?

Toolkito Pro is a monthly or annual subscription that unlocks higher file size limits, faster processing priority, and access to premium AI-powered tools.

Can I cancel at any time?

Yes! You can cancel your subscription at any time from your billing dashboard. You will retain Pro access until the end of your current billing cycle.

Do you offer refunds?

We offer a 7-day money-back guarantee for your first subscription payment if you are unsatisfied with the Pro features.

Technical

Why is my PDF conversion failing?

If a PDF is password-protected or heavily encrypted, our converters may not be able to process it. Try using our 'Unlock PDF' tool first if you have the password.

Does the AI background remover work on non-human subjects?

Yes! Our AI model is trained to recognize and isolate humans, animals, products, and cars from their backgrounds.